Member Benefits

Program Benefits

Wesley SecureCare offers comprehensive services and supports throughout a lifetime of membership. It all begins with a personalized care plan, created in collaboration with your care coordinator. There are no elimination or waiting periods, so services and care begin immediately. Initial benefits help maintain health and independence, and promote aging in place. Long-term care services are coordinated for you and available when you need them most. All of our services are available to members throughout their lifetime.

Wellness-Focused Initial Services and Supports

  • A personal care coordinator who:
    • Provides initial and ongoing assessments
    • Helps you navigate the healthcare system
    • Coordinates all services
    • Works with family members and established healthcare providers
    • Develops a trusted relationship with you and is easily accessible
    • Home safety inspections by a licensed occupational therapist
  • Referrals to vetted contractors for home improvements and contract reviews
  • Telephone-a-nurse program access
  • Personal emergency response system

Long-Term Care Services*

  • Home care and caregiver services
  • Homemaker and companion services
  • Adult day services
  • Assisted living, memory care or skilled nursing care in a community
  • Paid family caregiving, up to 40 hours a week

*Must meet need requirement in member agreement.

Partner Benefits

Wesley SecureCare and Edenwald have partnered together to offer enhanced benefits to members of Wesley SecureCare. As a member you can take advantage of the following benefits:

Edenwald Senior living in Towson, Maryland

Benefits

  • Access to Edenwald’s Fitness Center and Pool.
  • Indoor Walking Trail
  • EdenForum Lecture Series
  • Lifestyle programming and events including exercise classes, aquatics classes, and off-site programs/trips.
  • Access to Dining venues and resident meal rates.
  • Discounted membership to Osher at Towson University.
  • Preferred access to long-term care health services in assisted living, memory care, and skilled nursing at Edenwald.
  • Special move-in incentives to Edenwald Independent Living.
  • Dorvie Concierge

What is Dorvie?

Wesley SecureCare members now have access to Dorvie Concierge!

What is Dorvie?

Dorvie is a tailored concierge service designed to coordinate services that address the “logistics of life” for Wesley SecureCare members. The main services they connect members with are laundry service, housekeeping, meal delivery, home maintenance, lawn care, pet care, and so much more.

How does it work?

Dorvie services provide these main benefits:
  • Members receive the highest quality services from vendors who are vetted, background checked, and insured – providing exclusive rates for Wesley SecureCare members.
  • Members spend their time, their way – outsourcing chores and getting valuable time back in return. Members receive a single bill each month with one due date and payment method, no matter the number of services used.

To learn more about Dorvie, visit dorvie.com

Care Coordination

Our care coordinators are the heart of our program and the relationship they build with our members is the key to what makes Wesley SecureCare successful. Our care coordinators partner with our members in their aging journey and help maximize independence and choice no matter what changes may occur. Unlike traditional care management that is reactive, our care coordination is proactive and person-centered. Our process helps to build trust with members.

A Care Coordinator will meet with Members not less than quarterly and will be assigned to oversee the provision of services. They will develop a Care Plan with the Member and/or the Member’s Representative

The relationship between the care coordinator and the member allows for the care coordinator to help advocate for the wants, wishes, and needs of the member. Care Coordinators provide expert advice and guidance to members and their loved ones during their most difficult times. For some members who may not have family nearby or maybe a solo ager, their care coordinator may be the first call they make when something is wrong. Care coordinators may attend physician appointments to help ask important questions or take notes. They may also go to the hospital to make sure a member’s needs are being met and that there is a safe discharge plan. They work with family members and loved ones and keep the member’s best interests and wishes at the core of their work.

The care coordinator is the contact for all services provided through Wesley SecureCare. All it takes is one call to your care coordinator to get access to services. Our members do not call a 1-800 number, they call, text, or email their personal care coordinator directly. We set up all the services that you may need on your behalf and oversee them for quality. The continuity and ease of access to our services is another unique feature of our program.

What's Included?

At joining, we offer all members services to support their wellness and improve safety and supports in the home. Check out our initial services below.

A Care Coordinator will meet with Members not less than quarterly and will be assigned to oversee the provision of services. They will develop a Care Plan with the Member and/or the Member’s Representative

The Care Coordinator, in consultation with Member and/or Member’s Representative, will draft an individualized Care Plan based on the Member’s needs.

All Members will be offered and encouraged to use an Emergency Response system that provides 24-hour access to reach help in the event of a medical, physical, emotional, or environmental emergency.

A Home Safety Inspection is performed by an Occupational Therapist at program joining and every other year.

We provide access to a referral service for vetted home vendors and home maintenance contract reviews.

We will provide a 24/7 nurse telephone triage service that will provide each member up to 5 telephone triage calls annually for free.

If you are unable to drive or instructed by your physician not to drive, we will pay for transportation services.  This transportation will only be provided to and from a scheduled procedure that is a medically necessary outpatient surgery or short stay procedure, which may include, but is not limited to, cataract removal, chemotherapy treatment, and surgical biopsies.

Preferred Vendors for Long Term Care Services

Preferred Vendors for Long Term Care Services

When members meet a chronically ill level of care, our preferred vendors offer services ranging from home aides and meaningful adult day services to Assisted Living and Skilled Nursing Communities. Wesley SecureCare partners with quality local organizations to provide care and services to our members. We also have several other preferred vendors and facilities that we have vetted for quality. Services will be coordinated and costs will be paid by Wesley SecureCare up to the maximum daily benefit amount contracted for by the member.

We have an exclusive opportunity for members to add Maryland Community for Life (SM) membership with Broadmead Inc. to their membership with Wesley SecureCare Adding Community for Life (SM) gives members monthly handyman and transportation services, plus access to Broadmead’s Center for Excellence in Health and Wellness which includes a fitness assessment and work-out plan, gymnasium, fitness classes, pool, and arts center.